Your frontline teams are your brand. They influence satisfaction more than any marketing campaign ever will. But they can't ...

Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

Former head of digital strategy for the French Armed Forces and a senior figure in special operations, Laurent Boïté joins ...

Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

Nutshell reports that ethical AI practices in sales build customer trust through transparency, human oversight, and ...

The company reminds us that a great customer experience isn’t complicated. And as important as anything, they don’t just ...

An explanation of the federal agency investigating the immigration status of people in the U.S., and how to respond when ...

Factor Communications, on how regional language marketing has become India’s most powerful growth lever, unlocking ...

In 2026, AI will move from being an add-on feature to truly taking a seat at the table. It’s the year when the professional ...

Barry shares how AI is a powerful tool at Best Buy but why human labor and stores are still among the most valuable assets.

Discover how adaptive selling tailors your sales strategy to customer needs, enhancing client relationships and boosting business success through customization.

Foster was just 12 years old when she starred in the 1976 film. "What luck to have been part of that, our golden age of ...