Did you get a text from Verizon about a $20 account credit? You're not alone — and you're probably wondering whether it's ...

We're still piecing together what caused Verizon's extended service blackout, but network experts point to possibilities ...

Verizon’s outage was extensive, but now the company has offered a $20 credit to affected users. Here are the full details of ...

Verizon services went down tens of thousands of customers on Wednesday.

Verizon's service is now recovering following a major outage which left many users reporting no service and seeing an SOS ...

During the Verizon outage, police warned that contacting 911 could be tricky. Big disruptions can have cascading effects on ...

Subscribers will get a text message when the credit is available. They'll then need to redeem the credit in the My Verizon ...

The carrier is sending out text messages to notify users about the $20 credit, which will be applied to a future bill. Some, ...

Verizon customers impacted by the recent service outage can soon claim a $20 credit. Here's what Illinois users should know.

As of now, there are essentially no federal or state laws requiring automatic refunds in the case of service outages, according to John Breyault, a vice president at the National Consumers League. But ...

Verizon has received all approvals it needs for a $9.6 billion acquisition of Frontier Communications, an Internet service ...

Following a seven-hour network outage, Verizon will offer impacted customers a $20 credit, the company confirmed to USA TODAY ...