As of now, there are essentially no federal or state laws requiring automatic refunds in the case of service outages, according to John Breyault, a vice president at the National Consumers League. But ...

Sometimes switching from one phone and internet service provider to another is a colossal waste of time. I learned this the hard way.

With the focus on preventing fraud, there is a new screening process in place for 14 services that end up being paid for ...

This article originally published at Verizon, T-Mobile and AT&T service largely returned Wednesday night after widespread ...

DAVID SAID HE WAS THROUGH PAYING FOR EXTRAS HE DIDN’T NEED. I DIDN’T UNDERSTAND WHY I WAS PAYING SO MUCH. I COULDN’T GET ...

Verizon users reported widespread outages on Wednesday afternoon. The telecommunications company acknowledged the outage on ...

Thousands of cell phone users reported a service outage on Wednesday morning, and the issue appears to be affecting a wide ...

Verizon Wireless experienced a service outage Wednesday, prompting Maryland emergency services providers to advise residents ...

When iPhones aren’t connected to a cellular network, they will typically alert the user by giving an indication in the ...

Verizon customers in Mississippi, more states, reported technical problems getting and receiving calls Wednesday. Why? When ...

If you're looking for value when it comes to a phone service, here's why you should scope out T-Mobile's Better Value plan.

New customers who sign up for a 3-month cellular plan can save big on both their phone and home internet bills.