Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

Apple needs an IT Knowledge API. It gives device management service vendors official support data to power accurate, ...

Salesforce has launched an “AI Fluency Playbook”, based on its own workforce’s experience, aimed at guiding customers on AI ...

The company says that improving AI competency will allow a human workforce to enjoy greater agency within their jobs in ...

Salesforce is looking for a Senior Analyst, Data Engineer who will be a part of its Finance Data Office team based in ...

As digital ecosystems expand across industries, so does the threat surface they expose. For Dr. Karthik Kambhampati, a ...

Salesforce CRM and ServiceNow NOW are two of the most important enterprise cloud software companies, helping large ...

AI agent fervor has permeated the software development world. But, we’re no longer talking about a singular, all-knowing AI. Rather, emerging agentic workflows rely on multiple specialized agents ...

The Internal Revenue Service (IRS) is implementing a Salesforce artificial intelligence (AI) agent program across multiple divisions in the wake of a mass workforce reduction earlier this year, ...

Many popular internet services experienced slowdowns and outages Tuesday morning, with the major web infrastructure company Cloudflare saying a bug led to broad problems on its network. Cloudflare, ...

Salesforce, Inc. CRM is enhancing its artificial intelligence (AI) capabilities through its Agentforce platform. In the last reported financial results for the second quarter of fiscal 2026, the ...