Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Agencies can apply artificial intelligence more strategically by ...
‘Think about a Zoom meeting and identifying the people and making sure that the system understands when the last conversation we had was. All those things can come into play by this integration. We’re ...
The analyst writes that the recent trends in IT back-office employment raise concerns that ServiceNow could face AI-related pressure in the coming quarters. While ServiceNow's own AI offerings use a ...
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