A severability clause lets certain contract parts remain valid, even if others are void. Learn about its definition, key ...

Why businesses are turning to unified ITSM platforms to standardize change management and maintain continuous compliance ...

Quality assurance means developing operational controls to ensure that the results match the desired outcomes. Customer service operations are designed to keep customers satisfied while protecting the ...

If your customers were asked about the quality of your customer service, what would they say? Would they respond that your business offers superior customer value and superior customer support? The ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

An excessive heat watch is now an extreme heat watch. An excessive heat warning is now an extreme heat warning. When the heat watches and warnings will be issued varies slightly in Florida. It's March ...

AUSTIN, Texas--(BUSINESS WIRE)--ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, today announced that ServiceDesk Plus, its flagship AI-driven ...

In one of Robert F. Kennedy Jr.’s first moves as secretary of the US Department of Health and Human Services, the agency released guidance Wednesday for the US government, external partners and the ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

Getting your vehicle serviced can be a real hassle, but luckily, GM customers have a few options at their disposal to streamline the experience. That includes GM Mobile Service Plus, which essentially ...