Using the example in our spreadsheet or a similar spreadsheet, highlight all the revenue numbers in the sheet and then in the ...

IndiGo operates squarely within this contradiction. It is often described as a low-cost carrier, but India does not permit ...

Grocery stores are preparing for a new kind of checkout problem: the register saying “no” to everyday foods, and making the line behind it pay the price. It rarely looks dramatic in the moment. A ...

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If allowances and benefits (excluding gratuity and retrenchment compensation) exceed 50 percent of an employee’s total ...

In Hong Kong on December 29, 2021, the shutdown of Stand News unfolded like a carefully staged display of power. The facts of ...

Public Safety and Homeland Security Bureau announced a sweeping expansion of the agency's Covered List to include all foreign ...

In software engineering as in all technical work, we find ourselves writing definitions of the concepts we need to work on. Often, such definitions leave much to be desired. In two earlier BLOG@CACM ...

Third-party relationships are double-edged swords— they can be your most significant force multipliers or risks. Third-party vendors are ingrained in all aspects of an organization, from accountants ...

Google’s recent whitepaper, “Welcome to the Era of Experience,” signals a shift in the way AI agents are trained. Google’s paper hypothesizes that allowing AI agents to learn from the experience of ...

Greater operational resilience demands significant advances in automation. Manual processes are the enemy of efficiency and cost-effectiveness. Troubleshooting, communication, and mitigation will be ...

During my company’s first year in business, I recall a coach asking about our goals. He casually suggested that perhaps running a single med spa location would be sufficient. It made me angry. “We are ...