A Case Study on How Brand Equity and Service Quality Shape Revisit Intention in Luxury Hospitality The hospitality industry is rapidly evolving through digital transformation, giving rise to hybrid ...

PETALING JAYA: Hotels are preparing to roll out the red carpet for tourists ahead of Visit Malaysia 2026 (VM2026) by improving their customer service and premises like repainting and upgrading ...

Of U.S. workers, 80% are employed in the service industry, spanning many sectors. The service industry includes logistics, healthcare, and tech, affecting diverse investments. Investors can hedge ...

The National Park Service said seven hotels would temporarily close starting on Saturday after “significant breaks” in a crucial 12.5-mile water line. By Gabe Castro-Root All seven hotels at the Grand ...

Researchers have uncovered a broad campaign in which threat actors target hotels with ClickFix attacks to steal customer data as part of ongoing attacks against the hospitality sector that includes ...

Wyndham became the latest hotel giant to launch a subscription loyalty program. With industries like airlines to chain restaurants now selling subscriptions to their regular customers, hotels have ...

1 Department of Hotel & Convention, Honam University, Gwangju, Republic of Korea 2 Department of Business Administration, Chonnam National University, Gwangju, Republic of Korea As service robots are ...

1 Department of Hospitality Management, Faculty of Applied Sciences, Takoradi Technical University, Takoradi, Ghana. 2 Department of Tourism Technology, Cape Coast Technical University, Cape Coast, ...

A Miami hotel is facing backlash over a viral video that claims the front desk was staffed by an outsourced worker to welcome new guests during the check-in process. In the video, a guest who booked a ...

Both large and small operators have been filing for Chapter 11 protection this year. With the city of Las Vegas home to over 300 hotels and 150 casinos, not all of them survive the market and manage ...