DAVID SAID HE WAS THROUGH PAYING FOR EXTRAS HE DIDN’T NEED. I DIDN’T UNDERSTAND WHY I WAS PAYING SO MUCH. I COULDN’T GET ...

On the morning after a day of massive, countrywide outages for Verizon customers, the telecom giant has offered an apology ...

Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the ...

Luckily, there's a simple solution here, one that Verizon shared in its post about the outage's resolution: restart your ...

Press and hold the side button and one of the volume buttons (either work) until the Emergency SOS slider appears. Drag the ...

President Donald Trump's capture of Venezuelan dictator Nicolás Maduro creates uncertainty for the country's future as Vice ...

The outage is affecting the eastern United States. Downdetector, which tracks outages, reported a spike nationwide in outages ...

If you're still low (or completely out) of signal today, keep these pages in mind to stay up to date with the Verizon outage.

Many Verizon customers are experiencing a major outage on Wednesday, disrupting calling and cellular services across the U.S.

Verizon says it's working to restore service. But if your Verizon device still shows "SOS" instead of service bars, you're ...

In short, when you see SOS on your phone, it means you're not connected to a cellular network. "If you see SOS or 'SOS only' ...

Advocates say long waits, lost staff, and new online hurdles are shutting out older Americans who rely on in‑person support.