Salesforce, Agentforce, and others are among the trademarks of Salesforce, Inc. About Viz.ai ...

Nutshell reports that ethical AI practices in sales build customer trust through transparency, human oversight, and ...

The enhanced Slackbot launched for Business+ and Enterprise+ customers, and it operates as an AI agent that learns from ...

Salesforce has signed a definitive agreement to acquire Qualified, a provider of agentic AI marketing solutions designed to engage and convert inbound B2B buyers. The move extends Salesforce’s agent ...

GRAND BLANC, Mich. (WJRT) - Nurses at Henry Ford Genesys Hospital marked their 100th day on strike outside the Grand Blanc Township hospital on Tuesday. Nearly 750 nurses, who are members of Teamsters ...

Aaron McDade is a breaking news reporter for Investopedia. He is an experienced journalist who has covered everything from the latest in business and tech news to sports and international news like ...

In response to a resource-intensive, fragmented customer experience, Aterian began shifting all its customer experience (CX) interactions to the Genesys Cloud platform a year ago. A consumer products ...

GRAND BLANC TWP., Mich. (WNEM) – Unionized registered nurses and case workers at Henry Ford Genesys Hospital in Grand Blanc Township have been on the picket line since Sept. 1. More than three months ...

GRAND BLANC TWP, MI - The strike at Henry Ford Genesys Hospital has entered its third month, with Teamsters Local 332 accusing the hospital of unlawful bargaining practices and Henry Ford arguing the ...

Attackers leveraged stolen secrets to hijack integrations and access customer data, highlighting the need for enterprises to audit connected apps and enforce token hygiene. Salesforce has disclosed ...

Salesforce said on Wednesday that it’s investigating a breach of “certain customers’ Salesforce data” that was compromised through apps published by Gainsight, a company that sells a platform for ...