In today’s fast-paced business environment, staying competitive requires more than just traditional methods. Leveraging ...

Pages Latest Report] According to a market research study published by Custom Market Insights, the demand analysis of Global ...

With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...

Microsoft's MSFT Dynamics 365 suite is emerging as a significant growth driver that could propel the stock higher, with the business applications platform demonstrating robust momentum in the ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

PROS Holdings, Inc. (NYSE: PRO), a leading provider of AI-powered SaaS pricing and selling solutions, today announced it has been named a finalist for the Dynamics 365 Sales and Customer Insights 2025 ...

As customer service teams strive to deliver faster, more personalized support, the need for tailored productivity enhancements has never been greater. With the introduction of custom productivity ...

In today’s service-driven economy, meeting customer expectations often comes down to one factor: timing. Customers expect technicians to arrive promptly, complete jobs efficiently, and provide ...

Automated assignment in unified routing enables organizations to efficiently direct customer queries to the most suitable service representatives. To ensure swift response to customers, organizations ...

A new, large-scale phishing campaign is actively exploiting the Microsoft Dynamics 365 Customer Voice enterprise feedback management application to deceive users and steal their login credentials, ...