As software becomes more powerful and more similar, value shifts from capabilities to impact. In 2026, retailers will push ...

As companies turn to AI agents to solve manpower constraints, over nine in 10 APAC consumers say they want clear explanations for AI-driven decisions ...

While more businesses have adopted intelligent customer service systems to improve efficiency, consumer complaints are mounting over chatbots' inability to understand or resolve problems, with ...

QuoteIQ, a CRM platform built for mobile and field service businesses, has announced the launch of Route Density, a new ...

As part of CRN’s 100 Coolest Cloud Computing Companies of 2026, here’s a look at 20 innovative software companies that are ...

Customer outcomes show measurable time savings, increased parts revenue, and smoother operational workflows across RWC ...

The "2025 Agentic AI: Redefining CX Automation Report" has been added to ResearchAndMarkets.com's offering.

COLORADO, US - Media OutReach Newswire - 12 November 2025 - BGEANX has introduced a comprehensive upgrade to its customer service system, including 24/7 multilingual support, a blockchain education ...