AI automation has already shown its value for standardized, high-volume processes. Now, genAI and agentic AI can deliver humanlike service in less standardized interactions.

The massive round was led by existing investor General Catalyst, with participation from other returning backers.

“Rest periods or coffee breaks running from five (5) to twenty (20) minutes shall be considered as compensable working time.” ...

A recent fraud case shines a spotlight on the many communication disconnects caused by disjointed software systems common at ...

Patty Merrick, a resident and Homeowners Association president of the Concord Estates subdivision, said her bill has risen ...

Numbers don’t lie: a single interactive agent can equal the performance of 15 operators, with a total cost estimated at ...

The agreements are based on payment models in which the offtaker promises to pay a minimum and post security if its usage ...

Jan. 8, 2026 at 8:00 a.m. ET Chairman, President, and Chief Executive Officer — Neil Ashe Senior Vice President and Chief ...

Montgomery County churches, sororities and fraternities and organizations are celebrating the life and legacy of Dr. Martin ...

SSA employees in a survey said that amid these workforce challenges, the agency is unable to keep up with the needs of beneficiaries.

Tolling Relationship: Contract manufacturing arrangement in which Loop provides feedstock or intermediate product (e.g., chip ...

Rosen Law Firm, a global investor rights law firm, announces a class action lawsuit on behalf of purchasers of securities of ...