Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...
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Software company employee was used to receiving angry calls, but one 75-year-old lady with lots of questions made his day
The post Software Company Employee Was Used To Receiving Angry Calls, But One 75-Year-Old Lady With Lots Of Questions Made ...
As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...
As the lights dimmed and mourners’ voices hushed Saturday at the Legacy Funeral Home in St. Paul, Tou Ger Xiong’s voice played through the speakers. The rap “Go Hmong Boy” by the popular Hmong ...
Whether you’re a professional musician or you only sing show tunes in the shower, these funny music jokes will hit just the right note Who doesn’t love music? Who doesn’t love jokes? OK, so apparently ...
My daughter, Alice, is almost two, and quite funny. Although she can say short sentences—“I need cake!”—her humor isn’t particularly verbal. Instead, she giggles while stumbling around in grownup ...
The Humor and Harmony festival is set to return to Shreveport in Spring 2026, according to an interview with Mayor Tom Arceneaux. The festival, which debuted in August 2024, features comedy, music, a ...
Over his decades-long career as a late-night comedy TV writer, Joe Toplyn has crafted jokes for the likes of David Letterman and Jay Leno. He has instructed adult-level courses on comedy writing and ...
Royalty-free licenses let you pay once to use copyrighted images and video clips in personal and commercial projects on an ongoing basis without requiring additional payments each time you use that ...
Three psychologists walk into a bar to compose a witty toast to the power of humor. Or rather I picked up the phone and called each of them about the subject. (I’m just terrible at telling jokes.) But ...
Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. Customer Service Week is celebrated each year during the ...
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