New white-label platform analyzes 100% of customer conversations and delivers tasks, alerts, coaching, and executive ...

Lee Won-son, a woman in her 40s and a long-time Coupang customer, said she could not sleep after hearing about a friend who ...

Police urge caution among consumers and sellers after receiving 276 reports of online shopping fraud last week.

Amazon online shoppers have been warned to remain vigilant when answering phone calls from 'customer service representatives' ...

National Grid and Fall River police are investigating a potential imposter scam after someone posing as a National Grid ...

LifeStation offers four types of medical alert devices designed to meet the varied lifestyle needs and preferences of its ...

Indyme launches WiFi Call Button at NRF. Features "Ack Back" feedback, silent response mode for safety compliance, and ...

Walmart's entry into groceries, and supermarkets' reaction, sent some shoppers to Whole Foods, co-founder John Mackey said.

One of the most annoying characteristics of air travel these days is how full flights tend to be, but there are a few ways ...

In China, the names of things are often either ornately poetic or stunningly direct. A new, wildly popular app among young ...

Over 1.5 million Verizon customers had reported outages, according to Downdetector, but by late Wednesday the company said ...