FirstComm, a leading provider of advanced communication and managed technology services, today announced the appointment of David Battaglia as Vice President of Customer Experience. This strategic ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

IT Service Management (ITSM) provides a structured approach to design, develop, manage, and improve IT services to align technology with business needs and to deliver value. Unlike merely focusing on ...

The Labor Department announced Monday that it is sending staff to Minnesota to investigate concerns about fraud in the state’s Unemployment Insurance Program. The department’s decision to authorize an ...

EXCLUSIVE — The Department of War is planning to relocate internally and de-resource the cross-functional team responsible for successfully investigating so-called “Anomalous Health Incidents,” also ...

In the quick-service restaurant (QSR) industry, scale and speed are the currency of growth. Global brands serve millions daily across continents, relying on technology to deliver consistency and ...

The Cosumnes Fire Department is celebrating a historic first for the department. Captain Justin Quarisa and his K-9 partner, Ruffles, have become nationally certified as a live find canine search team ...

Did you know you can customize Google to filter out garbage? Take these steps for better search results, including adding my work at Lifehacker as a preferred source. The fall shopping season is upon ...

FRESNO COUNTY, Calif. (KFSN) -- A New York City Fire Department incident management team will assume control of the Garnet Fire on Monday morning as crews work toward full containment of the ...

Utility promises educational materials after customers express concerns about daily demand charge based on peak 15-minute energy usage approved by state regulators On Friday, the utility said they ...

WASHINGTON, Sept 5 (Reuters) - The U.S. Department of State on Friday announced changes to its foreign service test, including dropping its situational judgement section and personal narrative essay ...