After Verizon Went Down, Customers Were Furious. Verizon’s Response Is a Lesson for Every Business

Verizon’s outage yesterday was bad, but it proved the company knows one thing: When things go wrong, humans want to speak to ...

T-Mobile, AT&T troll Verizon outage that sparked mass chaos among rival carrier’s users: ‘Keeping our customers connected’

Rival carriers T-Mobile and AT&T piled on as Verizon struggled through a massive nationwide outage on Wednesday, telling ...