Earlier this week, Verizon sparked outrage after a major service outage affected millions of its customers. On Jan. 14, an ...

Shortly after resolving the outage, which lasted about 10 hours, Verizon granted the request of angry customers by promising ...

Updated on Jan. 14 at 9:18 p.m. ET: In an apology to its customers posted on X and provided to Mashable on Wednesday evening, ...

Rival carriers T-Mobile and AT&T piled on as Verizon struggled through a massive nationwide outage on Wednesday, telling ...

AI won’t fix customer experience if phone systems and CRM platforms don’t share real-time context. Integrating them first ...

Verizon outage causes fury in US as phones go to SOS mode and angry customers demand compensation across social media after ...

New water supply issues impacting Kent have been branded “beyond a joke” as South East Water once again finds itself ...

Subscribers will need to redeem the credit in the My Verizon app; it won't be automatically applied to a future bill.

The airline has said its reconfigured cabins underwent 'an extensive safety and certification process' and were signed off by ...

The startup raised more than $90 million and $1 billion in debt financing, and upon announcing its valuation, cofounder ...

Verizon confirms a New Jersey server failure caused the massive nationwide outage. Officials ruled out cyberattacks as the ...

Taxi driver Robert Miller, who acted as their spokesperson at the meeting, and called for the Uber app to be cut off in the ...