Megan Smith spent three years training in wellness centres in Dubai before selling everything she owned, including her car, ...

A store owner is furious after a customer waved a tire iron at one of his clerks over a dispute<a class="excerpt-read-more" ...

There is a lot of pressure that comes with our daily routines. We get caught up in what we need to accomplish. Whether it’s ...

I’m stuck like a dope with a thing called hope” is a famous lyric from the musical "South Pacific." But maybe in our ...

The water firm says it is doing all it can to restore supplies, with some households without water since Saturday.

Thousands of properties in Kent and Sussex still have no water, or an intermittent supply, for the fourth day in a row A new ...

The startup raised more than $90 million and $1 billion in debt financing, and upon announcing its valuation, cofounder ...

DINERS were left 'gutted' and 'hungry' after a pub failed to deliver Christmas dinner to many families on Christmas Day.

A MUM has revealed her fury after being shouted at by a bus driver who ordered her to disembark the vehicle in an unsafe ...

The service industry "is being defined by a dramatic escalation in rage, uncivility, crises responses and class-based ...

This article originally published at New Year's Eve DoorDash disaster in SF highlights dark side of delivery apps.

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...