AI automation has already shown its value for standardized, high-volume processes. Now, genAI and agentic AI can deliver humanlike service in less standardized interactions.

The fulfillment centers in Cheshire and South Windsor are winding down operations, resulting in the elimination of hundreds ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

They also say Noem’s policy of signing off on all spending over $100,000 is slowing down FEMA’s disaster response efforts.

Industry voices discuss where AI will make the biggest impact in the healthcare workforce and which positions may be affected by automation.

EliteBoard G1a targets workers moving between office and home, but raises questions about asset management and real ...

How current education trends are shaping future workforce readiness, productivity, and long-term business competitiveness—and ...

SSA employees in a survey said that amid these workforce challenges, the agency is unable to keep up with the needs of beneficiaries.

So far, lawmakers have rejected sweeping reductions to IRS funding sought by the White House, opting for a trim. Still, the ...

Bangladesh yesterday launched its first state-run freelancer ID management software, aiming to establish a transparent, secure, and harassment-free verification system for the country’s growing ...

Ford, seeking to fill 5,000 open positions at its dealerships, is teaming with Carhartt in an effort to boost the auto ...

An investigation has revealed that many of these deaths — whether the result of withdrawal, chronic medical conditions or ...