Online commenters said that eliminating the perk was 'an absolute joke' or 'ridiculous.' The move comes as Disney cuts other ...
The service industry "is being defined by a dramatic escalation in rage, uncivility, crises responses and class-based ...
Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...
TwistedSifter on MSN
Software company employee was used to receiving angry calls, but one 75-year-old lady with lots of questions made his day
The post Software Company Employee Was Used To Receiving Angry Calls, But One 75-Year-Old Lady With Lots Of Questions Made ...
JAMAICA, Queens (WABC) -- An argument between the customer and the workers escalated into gunfire at a store in Jamaica, Queens, police said. The shooting happened at Great Savings on Jamaica Avenue ...
An irate customer who threw a cup of scalding hot coffee at a McDonald's employee at a location in Saginaw, Michigan, was so well-known in her community that police received over 100 tips identifying ...
Disturbing video circulated online and was later posted by the Buena Vista Police Department, shows an angry customer tossing a cup of hot coffee at a local Michigan McDonald's manager. Authorities ...
A PetSmart employee reported Oct. 28 that a customer threw a sanitizer bottle at her face and ran from the store. Responding officers did not locate the suspect, but learned that the woman was upset ...
Feds offer $5K reward for information on murder of 11-year-old at Cincinnati playground Authorities are offering a reward for information in the killing of an 11-year-old girl who was fatally shot New ...
Dealing with angry customers — whether face-to-face at a resort or through heated emails and social media posts — can be one of the most intimidating parts of hospitality and customer service. Yet, it ...
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