Every American has faced the maddening experience of bad customer service. My favorite example has always been Comcast, which ...

Every American has faced the maddening experience of bad customer service. My favorite example has always been Comcast, which ...

Comcast, which offers cable TV, phone, and internet services under its Xfinity brand, is doubling down on luring back cable TV customers who have increasingly cut the cord on service after the company ...

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...

It is clear that Wi-Fi is becoming fundamental as the digital backbone of modern business. From Wi-Fi 7 and 6 GHz to Wi-Fi ...

Comcast is connecting more than 2,300 new homes and businesses in Centreville to reliable, multi-gigabit, symmetrical ...

HEARING. WE LEARNED FROM THE HEARING THAT BJ’S CUSTOMER SERVICE CALLS AVERAGE MORE THAN 50 MINUTES. BUT BILLING QUESTIONS COULD AVERAGE MORE THAN 100 MINUTES. THE PSC SAYS THE SERVICE STRUGGLE COULD ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Ashlyn is one of Forbes Home's in-house writers and a former civil engineer-turned content writer with over six years experience. Until recently, Ashlyn focused on creating content for Forbes Home as ...

Ashlyn is one of Forbes Home's in-house writers and a former civil engineer-turned content writer with over six years experience. Until recently, Ashlyn focused on creating content for Forbes Home as ...

One day after being named to Barron's Top 10 stocks for 2026, Comcast experienced high trading volume, sparking rumors that it could be the target of an activist investor. Adding fuel to this fire, ...

Nasha is a Managing Editor for CNET, overseeing our sleep and wellness verticals. She is a nutrition, mental health, fitness and sleep science enthusiast. Her passion for mindful and holistic ...