Canada's WestJet has abruptly walked back a rollout of tighter economy seating after videos showed passengers struggling with cramped legroom, offering a sharp warning to airlines that are ...

By Allison Lampert and Rajesh Kumar Singh MONTREAL, Jan 22 (Reuters) - Canada's WestJet abruptly walked back a rollout of ...

WestJet makes a U-turn on tighter seats after backlash - A union official warned that the new seating plan had placed a huge ...

Canadian airline WestJet abandons "densified seating" involving 28-inch seat room configuration following passenger ...

A couple thought they were getting a great deal on a low-cost flight with WestJet, a Canadian airline. However, they quickly ...

Since October, WestJet had added an extra row of seats to nearly two dozen aircraft.

Regina traveller Lindsay Noble says WestJet’s decision to reverse course on its controversial new seating layout is a “win” ...

Indignities included lost luggage, confusion by the airline help line over what city they were in, and a lot of 'I can't help ...

WestJet Airlines abruptly walked back a rollout of tighter economy seating last week after viral videos showed passengers ...

By Allison Lampert Jan 16 (Reuters) - WestJet Airlines said on Friday it will scrap non-reclinable economy seating on certain Boeing 737 jets, following a slew of complaints and videos on social media ...

The airline said it will remove one row of seats from select aircraft, restoring previous legroom after passenger feedback.

Following online criticism, WestJet is now walking back its decision to reduce legroom in favour of another row of seats. The ...