The global market for AI voice agents is booming, projected to grow from $3.14 billion in 2024 to $47.5 billion by 2034. No ...

The main market opportunities in the voice de-identification AI sector include rising data privacy concerns, increased regulatory compliance, growing use of voice-based applications, advancements in ...

Overview AI helps marketers automate campaigns, analyze customer behavior, and deliver personalized content across multiple digital channels more effectively.So ...

Every American has faced the maddening experience of bad customer service. My favorite example has always been Comcast, which ...

Google and Papa Johns jointly announced Thursday the launch of a fully unified voice and text AI ordering system through ...

Author Amine Nefzi distills proven frameworks that enable organizations and professionals perform better today than ...

At its core, healthcare is a people business. When organizations listen to patients and act on what they hear, they build ...

Big brands have entire departments and resources dedicated to customer research. They can afford platforms and analysts to ...

What will high-performing content look like in 2026? Experts share how to adapt, lead, and prove the value of human ...

As AI accelerates retail decisions, understanding and accountability struggle to keep pace. A clear view of what’s changing, ...

It’s not about making machines smarter; it’s about making human interactions more meaningful,” said Shankar Raj, an ...

Artificial intelligence is slipping out of phones and laptops and into a new generation of hardware, from smart glasses to ...