Free customer service training is being offered to businesses in South Cumberland. The full-day programme, Welcome Host Gold, is designed to support staff in delivering high-quality service within the ...

Teradyne Robotics, the manufacturer of Universal Robots brand collaborative robots, will open a new operations hub here in ...

In 2026, higher education law enforcement will prioritize belonging-driven policing, AI-enhanced security infrastructure, ...

While AI is not replacing entire professions, it is reducing the number of task-based roles that once served as training ...

Trust in AI comes down to trust in data. Enterprises underestimated that connection and now companies are racing to close the ...

Plans for a new community hub in Sunderland city centre providing low-cost food, training opportunities and support to those ...

Enterprise AI adoption surged in 2025, but scaling still lags. Explore 7 key enterprise AI adoption trends shaping 2026.

West Africa Association of Customer Service Professionals, WAACSP, has concluded plans to commence a comprehensive Virtual Assistant resource portal in the first quarter of 2026.

For financial institutions, threat modeling must shift away from diagrams focused purely on code to a life cycle view ...

Explore facts behind the Signature Inc. scam search, including verified details on the company’s business model, employee ...

Silver Sky will now operate as a Blackhawk Performance Center (BPC) and leverage training, infrastructure, resources and ...

The private security industry has undergone significant transformations over the past five decades, with a notable shift toward employee-centered security models that prioritize workforce stability, ...