In today's hyperconnected world, social media has become a critical channel for businesses to understand consumers. While ...

Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...

WEI partners with Zscaler to combine engineering expertise with Zero Trust innovation to help enterprises secure users, ...

Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

For the 10th year in a row, customer feedback has again ranked EPB the Best in Customer Satisfaction for Residential Electric Service in the South among Midsize Utilities, according to the J.D. Power ...

Doctors may soon be able to diagnose an elusive form of heart disease within seconds by using an AI model developed at University of Michigan, according to a recent study. Researchers trained the ...

NEWARK, N.J., December 15, 2025 /3BL/ – PSEG Long Island and Public Service Electric & Gas, New Jersey’s largest utility, were the two highest ranked utilities in customer satisfaction among large ...

Reviews are an essential part of the car-buying decision, but they can only tell us so much. Even the most thorough review can only offer a short-term snapshot of the car, focusing more on features ...

PSEG Long Island and Public Service Electric & Gas, New Jersey's largest utility, were the two highest ranked utilities in customer satisfaction among large electric utility business customers in the ...

Weight loss can be tricky, especially when approaching it without the support of medication. For India Gants, winner of Season 23 of "America’s Next Top Model," her weight loss journey led her to lose ...

TROY, Mich.: 3 Dec. 2025 — Record-high average monthly residential gas utility bills ($122) are negatively impacting overall customer satisfaction according to the J.D. Power 2025 U.S. Gas Utility ...