Nathalie Scardino, chief people officer at Salesforce, reveals the three-metric framework the company uses to measure ...

Salesforce has launched an “AI Fluency Playbook”, based on its own workforce’s experience, aimed at guiding customers on AI ...

Boost customer experience with GirikCTI – native Salesforce CTI for true omnichannel communication. Unify calls, WhatsApp, ...

As companies continue to use AI to automate more lower-level functions, Salesforce's VP of Workforce Innovation Ruth Hicken ...

As enterprises scale, managing large and complex sales processes requires advanced tools that not only streamline operations but also enable data-driven decision-making. Sales automation software is ...