Pay-TV broadcasters, such as DStv, and streaming services, like Netflix, are facing a growing threat of piracy globally, ...

With bad loans shrinking & capital buffers stronger, urban co-op banks’ new umbrella body NUCFDC is now prioritising rollout ...

Educational Voice targets growing demand for animated training content as organisations shift toward video-based learning A well-produced training animation can reach thousands of employees ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

It is time to roll out the red carpet in recognition of those that worked hard to keep customers at arm’s length When the year began, I was a listening ear to Your Problems, my column for the Observer ...

A customer became verbally aggressive during a routine refund and escalated to making explicit threats of violence, including ...

A store owner is furious after a customer waved a tire iron at one of his clerks over a dispute<a class="excerpt-read-more" ...

Technical disruptions in video calls can negatively affect rapport with the person on the other end. Since the COVID pandemic, videoconferencing has spread across many parts of life. More physicians ...

Customer-Centric Approach Forthing’s customer service is designed to support users with inquiries and after-sales services. With a dedicated support team, customers can easily access information about ...

BCCI was unable to broadcast or live stream Mumbai and Delhi's respective matches.© X (Twitter) Fans were unable to catch a glimpse of Rohit Sharma and Virat Kohli as the star batters smashed ...

When news breaks, you need to understand what actually matters. At Vox, our mission is to help you make sense of the world — and that work has never been more vital. But we can’t do it on our own. We ...

Season’s beatings from San Francisco! Wild video shows a San Francisco restaurant worker body-slamming an angry, boozed-up patron — after she harassed staffers and attacked another customer at the ...