IndustryWeek’s coverage of lean and continuous improvement over the past year presents a wealth of wisdom to help advance ...

Revenue cycle management is a great place for operational improvement technologies. These technologies can leverage process and task mining to give leaders a bird's-eye view of their teams' workflows.

Informed awareness is a state of awareness that goes beyond traditional situational awareness. By combining past, present, and future insights, it connects every area and level of your healthcare ...

Author Mike Hammann’s Comprehensive Approach Connects Corporate Vision with Continuous Improvement for Sustainable Business Transformation COLORADO, CO, UNITED STATES, January 2, 2026 ...

My recent article on creating a “Map of Paris” to help your organization get unstuck generated a lot of positive feedback, including a few inquiries as to how managers can more generally improve their ...

It’s an operator’s job to drive revenue by creating the ultimate customer experience, and the best way to do so is listening to the customers themselves. However, like so many elements of the ...

At the Becker’s 14th Annual Meeting in April 2024, Terri Welter and Michael Biggs, both partners with ECG Management Consultants, shared a list of key operational areas that health systems should ...

The Virginia Department of Transportation has been named a Top 12 national finalist in the 13th annual America’s Transportation Awards competition sponsored by the American Association of State ...

Management increased fiscal 2025 EPS guidance to a range of $3 to $3.15, up from prior guidance, citing favorable weather conditions and operational improvements. Operational efficiencies and ...

Moss indicated that temporary cost increases linked to onboarding new clients and AP system transition are abating, and that cost reduction actions are starting to show results. Moss stated, "These ...