We're still piecing together what caused Verizon's extended service blackout, but network experts point to possibilities ...

Verizon’s outage was extensive, but now the company has offered a $20 credit to affected users. Here are the full details of ...

We are sorry for what you experienced and will continue to work hard day and night to provide the outstanding network and ...

U.S. wireless carriers are averaging nine or fewer problems per 100 uses, according to a new J.D. Power study Network quality ...

Verizon hasn't shared details of what caused Wednesday's massive service blackout, but a network expert shared what he thinks happened.

This article originally published at Verizon, T-Mobile and AT&T service largely returned Wednesday night after widespread ...

Verizon says a software problem caused the glitch and they are conducting a postmortem, but experts say outages are "a fact ...

Verizon, the largest mobile network provider in the U.S., on Wednesday night apologized after a widespread network outage ...

Verizon has announced a $20 account credit for customers after a nearly 10‑hour outage disrupted wireless calls, text and ...

In short, when you see SOS on your phone, it means you're not connected to a cellular network. "If you see SOS or 'SOS only' ...

In a post on X, officials said the company planned to issue account credits to customers affected by an outage on Wednesday.

Nearly 200,000 Verizon users were affected by a nationwide outage on Wednesday, including many across the Baltimore region.