The human still makes the final call, but he can now process several times more submissions with the same accuracy. AI does ...

Attackers stole a trove of sensitive data, including names, contact details, and health information. Affected customers can enroll for free protection by April 18.

Founded in 1925, Erie has continued to focus on affordability and exceptional customer service — two of the reasons we put it on our best car insurance companies list. We like Erie's Rate Lock® ...

We independently evaluate all of our recommendations. If you click on links we provide, we may receive compensation. Myles is a former senior insurance editor for Investopedia. He oversaw the strategy ...

Overall satisfaction is highest when customers receive status updates from mobile apps, according to the J.D. Power's 2025 U.S. Claims Digital Experience Study. But only 36% of auto insurance ...