“Most companies send customer surveys out to gather feedback. But surveys have a low engagement rate because they're time consuming to create and to complete,” said Jason Lander, Founder and CEO of ...

Customer feedback is one of the quickest and most efficient ways to improve your business. After all, who would know better than your customers what you do well and what could use improvement? The ...

QR codes can be an efficient method of gathering customer satisfaction data for retailers and retail pharmacies. The pandemic created a resurgence for QR codes as brands and companies alike were ...

Collecting feedback is just one part of the process. What’s more important is what you do with the data. Companies are always looking to stay on top of evolving customer expectations. They collect as ...

Do you want to grow your business? If so, you should start by listening to what your customers have to say. Feedback from the people who visit your website can help you make smart decisions about ...

If you want to build impactful and valuable products that delight customers and keep them coming back, gathering customer feedback before it becomes generally available (GA) to your customers should ...

I’m thinking about adding some new products to my retail pet supply business, but before doing so would like to get feedback from my customers as to the products they’d most like to see. What’s the ...

As businesses set new goals and standards for themselves in the new year, they should place extra emphasis on retaining customers and acting upon the valuable feedback they receive. Embracing customer ...

Co-founder and president of OptinMonster. Expert software architect with a deep knowledge of building products for the mass market. As a tech business leader, customer feedback is like gold. The ...