Three companies were recently recognized by Pulse of the City News for 12 straight years of providing outstanding ...

Founded in 1925, Erie has continued to focus on affordability and exceptional customer service — two of the reasons we put it ...

These honors highlight Guardian's dedication to cultivating a workforce defined by craftsmanship, integrity, and service-and the individuals who set the highest example of those values every day. The ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

The tech company achieved the highest general satisfaction ranking with scores of 85% in the Whitelane Research study. Stefanini Group, a global technology company specializing in digital ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

In these days of disappearing "customer service," it was a pleasant surprise to work with Mary at the new Ace Hardware Store in Kalmia Plaza. I was looking for a new hedge trimmer and she was a ...

At a recent roundtable, Kara Giannecchini, senior director of Haymarket Studio, sat down with the Syneos Health Communications president Jeanine O’Kane and members of her team including JD Cassidy, ...

When it comes to customer satisfaction, one fast food chain has been consistently ranked at the top for happy customers. But Chick-fil-A’s continued dominance comes as the fast food industry faces a ...

BOCA RATON, Fla., July 7, 2025 /PRNewswire/ -- National Floors Direct (NFD), a trailblazer in the flooring industry, continues to redefine customer service excellence with over 4,000 five-star reviews ...