SuitePad wins Best In-Room Tablets at the 2026 HotelTechAwards by HotelTechReport, marking the seventh consecutive year ...

If you just unboxed a Samsung Galaxy tablet, understanding how its software and ecosystem work can make a big difference from ...

Ketul Poshia stiffens his posture in his chair. He flashes a smile that seems to come far too easily to him. And then Poshia, a customer-service representative with Amazon's Mayday video ...

Verizon’s outage yesterday was bad, but it proved the company knows one thing: When things go wrong, humans want to speak to ...

Like most other restaurants, Texas Roadhouse has its share of customer gripes. Here are nine of the most notable issues ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

How do you select the app that benefits your service team and meets all your customers' expectations? In today’s demanding market, selecting the right tools is key. This article unpacks the front ...

Tank monitors, routing software, customer portals, truck and service tablets, mobile apps and, increasingly, artificial intelligence (AI), create seemingly limitless opportunities for greater ...

At the recent Lenovo Innovation World 2025, Lenovo announced the newest entries to its lineup of gaming devices, consumer tablets and software, including a host of new AMD-powered Legion and LOQ ...

Royalty-free licenses let you pay once to use copyrighted images and video clips in personal and commercial projects on an ongoing basis without requiring additional payments each time you use that ...

In a move purportedly aimed at enhancing customer experience and expediting transactions, the Round Rock Utility Billing department has announced a shift in how it handles credit card payments made in ...