As software becomes more powerful and more similar, value shifts from capabilities to impact. In 2026, retailers will push ...

As companies turn to AI agents to solve manpower constraints, over nine in 10 APAC consumers say they want clear explanations for AI-driven decisions ...

QuoteIQ, a CRM platform built for mobile and field service businesses, has announced the launch of Route Density, a new ...

As part of CRN’s 100 Coolest Cloud Computing Companies of 2026, here’s a look at 20 innovative software companies that are ...

Customer outcomes show measurable time savings, increased parts revenue, and smoother operational workflows across RWC ...

The "2025 Agentic AI: Redefining CX Automation Report" has been added to ResearchAndMarkets.com's offering.

COLORADO, US - Media OutReach Newswire - 12 November 2025 - BGEANX has introduced a comprehensive upgrade to its customer service system, including 24/7 multilingual support, a blockchain education ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Intellexa staff members connected directly to at least 10 deployed Predator customer systems using TeamViewer commercial remote administration software, a leaked 2023 internal training session ...

Prosecutors say members of the Somali diaspora, a group with growing political power, were largely responsible. President Trump has drawn national attention to the scandal amid his crackdown on ...