Three businesses along the East Coast received consecutive Talk Awards for their award-winning customer service.

The New York State Department of Motor Vehicles is launching new technology to improve customer service for residents and ...

Pacific Gas & Electric customers are going to see changes to their electricity rates starting in March, according to an email ...

Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

On Jan. 12 Five9 announced an expanded partnership with Google and a new joint Enterprise CX AI solution targeting large ...

Jeff Palleschi faced too many hurdles from the Indian River County Building Department during $1.4 million renovation in ...

The April 15 deadline for filing 2024 Pennsylvania personal income tax returns is approaching. The Department of Revenue says it is extending call center hours in an effort to assist taxpayers.

Apptegy announces Community Experience, the AI-powered communication hub for K-12, which integrates AI search, chat, task management, and analytics into a single, district-branded platform. Launching ...

The Choctaw Cultural Center won the 2025 Excellence in Customer Service Award. The director of development said this award ...

Solifi, a global provider of secured finance software solutions, announced the launch of Experience Hub, a modern digital ...

Ace Named Highest-Ranked Hardware and Home Improvement Retailer Among Competitors in Survey of 3,500 Companies OAK BROOK, Ill., Jan. 5, 2026 /PRNewswire/ -- Ace Hardware, the world's largest hardware ...