Three businesses along the East Coast received consecutive Talk Awards for their award-winning customer service.

The New York State Department of Motor Vehicles is launching new technology to improve customer service for residents and ...

Pacific Gas & Electric customers are going to see changes to their electricity rates starting in March, according to an email ...

Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

On Jan. 12 Five9 announced an expanded partnership with Google and a new joint Enterprise CX AI solution targeting large ...

AUSTIN, Texas, Jan. 12, 2026 /PRNewswire-PRWeb/ -- KIBO Commerce, a market leader in composable commerce solutions, today announced the launch of two new product offerings, KIBO Connect Hub and KIBO ...

Apptegy announces Community Experience, the AI-powered communication hub for K-12, which integrates AI search, chat, task management, and analytics into a single, district-branded platform. Launching ...