Verizon issues $20 credit to customers after Wednesday network outage. Business accounts contacted separately for ...

Verizon is offering a $20 bill credit to customers impacted by a widespread service outage on Wednesday. The credit is not ...

Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the ...

Fortunately, change may be on the horizon. California recently implemented a new law requiring food delivery apps to issue ...

San Diego's new trash can rollout has left some residents frustrated with long customer service hold times and delays in ...

Founded in 1925, Erie has continued to focus on affordability and exceptional customer service — two of the reasons we put it ...

Flip, a startup that claims to offer an Amazon Alexa-like voice AI experience for businesses, has raised $20 million in a ...

As colder, more seasonable winter temperatures settle back into the region this week, many people are naturally using more energy to keep warm. Applications are now open in ...

San Franciscans lodged nearly 800,000 requests with the city’s 311 system in 2025, roughly one complaint for every person ...

Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...