Ketul Poshia stiffens his posture in his chair. He flashes a smile that seems to come far too easily to him. And then Poshia, a customer-service representative with Amazon's Mayday video ...

Verizon said it would "work through the night until service is restored" and said it would provide "account credits" for any ...

Rival carriers T-Mobile and AT&T piled on as Verizon struggled through a massive nationwide outage on Wednesday, telling ...

Frustration is mounting among a group of Amazon customers as widespread order delays and cancellations leave shoppers wondering if their packages will ever arrive. Amazon customers in one region of ...

Thank you for signing up! Did you know with an ad-lite subscription to ManchesterWorld, you get 70% fewer ads while viewing the news that matters to you. The festive decorations around the checkout ...

TECO customers want to sue the public utility for "price gouging" allegations, according to an online petition with over 7,000 signatures. TECO says higher bills are driven by hurricane recovery costs ...

Season’s beatings from San Francisco! Wild video shows a San Francisco restaurant worker body-slamming an angry, boozed-up patron — after she harassed staffers and attacked another customer at the ...

After a strong clipper dumped 4-8+ inches of snow from Sioux Falls to Des Moines on Saturday, the next system of note is due to pass through Minnesota on Tuesday, and it could pack a punch. According ...

Overconsumption has long been associated with the holiday season, but a TikTok user's aggravating discovery about a Family Dollar's wasteful practices took it to a new level. In retail environments, ...

Guests were sent scrambling on Nov. 9 when the hotel-and-apartment rental company Sonder abruptly shut down during their stays. Their keycards suddenly stopped working, locking some customers out with ...

A disturbance occurred at Denny’s Nov. 21 when a man and woman threw food at employees around 4:15 a.m. The unknown man and woman were gone before officers arrived. The staff explained that the two ...

In retail environments, holidays tend to govern much of the inventory and merchandising cycle. Seasonal items are cycled out aggressively to make way for more merchandise, and according to TikTok user ...