Enterprises want more value from their data, but research from Salesforce shows how silos, gaps in strategy and low data ...

Global car rental and mobility solutions provider Hertz is using Microsoft Power Platform to develop low-code applications ...

Calabrio, the workforce and conversation intelligence company, today announced the Calabrio Omni Agent Intelligence, already in the market and available for Calabrio ONE customers. This new omni-agent ...

Skilled agents often juggle billing systems, shipping partners, and CRMs at lightning speed, revealing common patterns in ...

IBS Intelligence (IBSi) is the world’s only pure-play Financial Technology focused research, advisory, and fintech news ...

As part of CRN’s 100 Coolest Cloud Computing Companies of 2026, here’s a look at 20 innovative software companies that are ...

Retailers and tech companies are empowering AI agents to make independent decisions, with major announcements expected at the ...

Talkdesk®, Inc. today introduced Customer Experience Automation (CXA) -powered Commerce Orchestration and announced a new Talkdesk Consumer Goods Experience Cloud™. Commerce Orchestration will be ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Sydney-headquartered MediRecords is gradually releasing AI agents into its patient management system, joining the growing chorus of health IT providers introducing the technology to help deliver ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...