India’s white-collar job boom is over. What once grew at 11% a year is now barely 1%, warns Saurabh Mukherjea, founder of ...

The service industry "is being defined by a dramatic escalation in rage, uncivility, crises responses and class-based ...

What brands need is a single dashboard that consolidates all marketplaces, warehouses and customer data in real time.

The companies that define the next decade may not be the ones that cling to their original sectors. They might be the ones ...

California shoppers are adjusting to a new reality at checkout counters across the state as plastic bags have been officially ...

A recent fraud case shines a spotlight on the many communication disconnects caused by disjointed software systems common at ...

Anyone who got gas Wednesday after 2 p.m. or Thursday and thinks they were affected can file a complaint with Colorado's ...

Insurance mis-selling remains widespread even under regulatory watch. How does it keep slipping past rules, checks, and ...

A second impressed buyer shared: "Bought this to tackle some horrendous black mould. Worked a treat. Left for half an hour as ...

Deirdre encountered an inflexible approach to ‘flexible’ flights, while John found himself in a hotel without heating ...

Shared memory is a state where every AI agent in a system draws from the same evolving understanding of a task, issue, or ...

Talkdesk®, Inc. today introduced Customer Experience Automation (CXA) -powered Commerce Orchestration and announced a new Talkdesk Consumer Goods Experience Cloud™. Commerce Orchestration will be ...