Enterprises are shifting from static dashboards to AI-native analytics that deliver faster, conversational, context-aware ...

Amazon is giving managers a badge-swipe dashboard that tracks how long corporate staff stay in the office, tightening enforcement of its five-day mandate.

Explore why approaching Customer Experience (CX) as a technology project leads to failure, and discover the importance of a ...

Customer data platforms (CDPs), which historically acted as storage and cleanup tools, are turning into something more ...

Nigerian regulators claim over N10bn in airtime refund claims have been processed, but bank customers remain sceptical amid a ...

The uncomfortable truth is this: data does not drive decisions, leadership does. Data is an integral input, but it is not a ...

It began, as an engineer’s attempt to fix a nagging problem often does, with irritation. Each night, automated test pipelines ran across an expanding surface area of the Aembit Workload IAM Platform, ...

For financial institutions, threat modeling must shift away from diagrams focused purely on code to a life cycle view ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

It’s not about making machines smarter; it’s about making human interactions more meaningful,” said Shankar Raj, an ...

The deal’s aim is to establish an integrated, AI-powered end-to-end engagement platform for pharma and biotech clients that ...

Key data and analytics trends in 2026 include decision intelligence, real-time analytics, semantic layers, platform ...