As well as rolling out Gemini Enterprise for CX, Kroger will employ Customer Experience Agent Studio to analyze interactions ...

Pacific region to use Google’s Gemini Enterprise for Customer Experience to turn its chatbot into a proactive shopping partner ...

Walmart and Google have teamed up to make shopping fast and easier than ever for everyone with Gemini AI-powered assistant.

Kroger expands its Google Cloud partnership to deploy Gemini Enterprise for CX nationwide, adding AI-powered shopping and ...

Kroger (NYSE: KR) expands partnership with Alphabet Inc.'s Google Cloud (NASDAQ: GOOG) to enhance customer experience.

Illinois extends Get Covered enrollment to Jan. 31. Coverage for plans enrolled by then begins Feb. 1; help is available ...

Get Covered Illinois announced it is giving residents another 16 days to enroll in health insurance through the state’s ...

Papa Johns announced a major transformation of its digital ordering experience, designed to deliver speed, accuracy, and real ...

Meanwhile Kroger recently said it was also expanding its use of AI shopping tools from Instacart, including Cart Assistant, ...

The West Africa Association of Customer Service Professionals plans to launch what it describes as Africa’s 1st structured virtual assistant..

Occasionally, Lenovo says Qira will surface proactive suggestions, and for frequent users, the company promises a machine ...

Ford announced a new AI assistant at CES 2026. The bot is coming to the Ford app first, before rolling out to cars next year.