The author of a wildly popular book was shocked to see the confirmation number Delta Airlines gave her when she recently booked a flight.Kathryn Stockett, who wrote "The Help," was given "GONER5" as ...

As the clock ticks closer to your flight, you feel the need to check your itinerary to make sure the times are right or to make a quick change to the itinerary. Then, a moment of anguish hits: You ...