Computers are indispensable business tools, if they are working properly. Many small businesses can't justify the expense of a full-time IT position, so the job of trying to get a non-booting computer ...

You can complete about as much work on a computer that gets stuck in standby as you can on one that won't boot at all. To work your way past these kinds of operating problems, you need to diagnose ...

In this IT tale, a techie lands his first job working at a support center -- and learns to really listen to what a caller is saying Back in the mid-’90s, I worked at a support center for a line of ...

Microsoft offers numerous useful tools that can help users and admins diagnose problems in Windows 10 and 11. Here’s how to use them for best results. As people use Windows 10 or 11 in their daily ...

Anyone who has ever done desktop support in any capacity, whether it was for an office with hundreds of employees or just for your family, knows that calling to get warranty support can be one of the ...

Windows only: LookInMyPC generates a complete report of what's going on in a computer—from hardware to software, and everything in between. After playing around with it, this writer wouldn't start ...

Whether it’s your phone, your computer or even your smart TV, chances are pretty good that something will go wrong, requiring you to troubleshoot. The device could stop working entirely, apps might ...

Start by restarting your computer to fix issues with the Windows key not working on Windows 10. Check if the Windows key is locked or disabled in your keyboard settings to solve the problem. Make sure ...

Windows 11/10 has built-in driver support for a multitude of devices. However, many hardware devices require special drivers to function properly. This is why driver ...