DES MOINES — The Better Business Bureau (BBB) serving Greater Iowa has launched a new multilingual online chat support ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more ...

Customers average 24% chat-to-order conversion, with peaks as high as 58%, by unifying service and shopping to drive higher engagement and ROINEW YORK, Jan. 13, 2026 (GLOBE NEWSWIRE) -- At NRF 2026, ...

Grecotel Hotels & Resorts has launched a 24/7 live chat support service to help agents “close sales faster and more ...

Veterans, Military Spouses & Caregivers are Invited to Attend this Engaging Discussion Exploring How Cognition, ...

Consumers’ response to AI and automation is largely positive, but a majority still say humans provide better support, a ...

With matric results set to be released today, the South African Depression and Anxiety Group says it has strengthened its ...

A fully managed AI Agents Business Portal centralizes lead capture, unified inbox, CRM, automation, and reporting, so ...

Microsoft's Copilot assistant is getting a checkout experience to help users browse, compare, and buy products without ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

New Copilot and Copilot Studio features introduce in-chat checkout, shopping agents and operational automation for retailers ...

Amazon announced a dedicated Alexa+ website, enabling users to interact with the virtual assistant in a manner similar to how ...