A fully managed AI Agents Business Portal centralizes lead capture, unified inbox, CRM, automation, and reporting, so ...

Amazon announced a dedicated Alexa+ website, enabling users to interact with the virtual assistant in a manner similar to how ...

ChatGPT is expanding its presence in the health care realm. OpenAI said Wednesday that its popular AI chatbot will begin ...

Microsoft has launched Copilot Checkout, a shopping assistant powered by artificial intelligence, to make the shopping ...

Despite the known accuracy issues with AI chatbots, OpenAI’s new Health feature will allow users to connect medical records ...

In this 7+ Digital Exclusive, Jessica Foster is joined by Laura Roesch to reveal their top book picks of 2025.

Grecotel Hotels & Resorts has launched a 24/7 live chat support service to help agents “close sales faster and more ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Consumers’ response to AI and automation is largely positive, but a majority still say humans provide better support, a ...

Management to participate in fireside chat and one-on-one meetings at 28th Annual Needham Growth Conference January 14, ...

Security researchers found two Chrome extensions with 900,000 installs secretly collecting ChatGPT and DeepSeek chats and ...

UPDATE (December 16, 2025): Message scheduling is coming to Google Chat, finally. Read more about it at the end of the article. Summary: Google Chat is Google’s communication service, basically. It’s ...