Raleigh’s 911 call takers now assess whether callers are best served by police or EMS, or if a mental health professional ...

A federal judge ruled this week that Florida violated the constitutional rights of hundreds of thousands of people it had ...

Cody’s 75-hour 911 outage this week isn’t unique, with 15 outages in Torrington exposing how outdated Wyoming's emergency ...

Clips of people knocking on the doors of day care centers purportedly run by Somali immigrants are being viewed millions of ...

President Trump says the U.S. will now "run" Venezuela after capturing its leader. Here's how the politics could play out at ...

A scam call center believed it was safely operating in the background. After being traced and confronted, the entire ...

As the Trump administration continues to investigate a series of alleged fraud schemes at Minnesota day care centers run by ...

So, what would you do if a spam call center kept hounding you every time your website renewed, no matter how many times you ...

Eric Collins is a national treasure. The television play-by-play announcer for the Charlotte Hornets has captivated fans since 2015 with his electric commentary and unique one-liners.

A woman was fatally shot by an ICE agent in Minneapolis as the Republican-led House Oversight Committee held a hearing on allegations of fraud and misuse of federal funds in the state. Follow for live ...

Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to see how the technology works and ...

A new state website lets California residents fill out a few forms to keep their personal data from being tracked or sold by ...