Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

After rummaging through upcoming releases on Steam, I've immediately fallen in love with Rewind 99, the latest in the line of ...

The service industry "is being defined by a dramatic escalation in rage, uncivility, crises responses and class-based ...

Last September, the Craiglist founder-turned- philanthropist and tech-policy activist launched Take9, a program pushing a ...

Department of Homeland Security spokeswoman Tricia McLaughlin said that the Immigration and Customs Enforcement officer shot ...

An aging couple hired a remodeling company that illegally required large deposits, and then they decided to stick with the ...

Gen Z has coined its own derogatory term for a certain type of woman in the generation above them. Helen Coffey investigates ...

The deal to lure the Kansas City Chiefs across the state line to Kansas, announced by Gov. Laura Kelly with glee just a few ...

Workers at Stockton & District Advice and Information Service say they are deeply saddened as the organisation has to review ...

A protest of approximately 20 people outside of a federal immigration detention center Friday afternoon on Albuquerque’s ...

That’s why we’ve shared the five biggest accommodation rip-offs – from fake listings to double bookings. Some are scams, ...

A 25-year-old woman was allegedly gangraped in a moving van in Faridabad after accepting a lift near a metro station, ...