Recently, I visited an organisation to sell a training program that my organisation was conducting on Customer Service. During my conversation with the General Manager, he asked me the target market ...

I admit I've been collecting them. There seem so many stories of airline customer service that go beyond the norm and toward a place that Franz Kafka would reject as excessively absurd. Not so long ...

Mitchell Grant is a self-taught investor with over 5 years of experience as a financial trader. He is a financial content strategist and creative content editor. Amy is an ACA and the CEO and founder ...

Forbes contributors publish independent expert analyses and insights. Kathleen Walch covers AI, ML, and big data best practices. Sep 29, 2024, 11:42am EDT Many companies are turning to AI to help with ...

NetSuite is one of the most widely used cloud ERP platforms in the world. It offers core features for finance, CRM, order management and commerce,...Read More The post Why NetSuite Customer Portals ...